Documentation, UX writing, help authoring, and training for Relay, a lecture-capture software and video hosting subscription service
Prior to moving to an exclusively hosted subscription model, Relay offered a self-hosted option to institutions. This required a technically savvy customer to set up the system on their own servers. Documentation assists them in the setup and customization of the application. End user help was deployed in the product, but also available as documentation on the TechSmith website.